FAQ
On this page, we answer frequently asked questions about the device. If you didn't find an answer, please ask your question using the feedback form.
Where to find instructions?
We have prepared the instructions section on the NOTA website.
Please follow the link https://notamole.com/instructions or scan QR-code on the back of the box.
Please follow the link https://notamole.com/instructions or scan QR-code on the back of the box.
Which wipes to use and where to buy them?
Included with the device are 20 alcohol wipes without fragrance, impregnated with 70% isopropyl alcohol.
When you run out of wipes from the NOTA set, you can buy wipes with a suitable composition through our website or purchase a set at any nearby supermarket (choose wipes for injections for diabetes).
It is worth noting that it is necessary to use wipes with the same alcohol composition, as the results may differ. Take a test measurement with a new wipe and if the results of previous measurements match, use these wipes.
When you run out of wipes from the NOTA set, you can buy wipes with a suitable composition through our website or purchase a set at any nearby supermarket (choose wipes for injections for diabetes).
It is worth noting that it is necessary to use wipes with the same alcohol composition, as the results may differ. Take a test measurement with a new wipe and if the results of previous measurements match, use these wipes.
"Nо skin contact" what to do with it?
Wipe the measuring area again with an alcohol cloth and repeat the measurement. The skin/mole should be slightly moist. If the problem persists, use a new wipe.
Please note, if you are taking measurements on soft parts of the body (for example, the abdomen), then tighten the muscles for better contact of the device with the skin.
Please note, if you are taking measurements on soft parts of the body (for example, the abdomen), then tighten the muscles for better contact of the device with the skin.
The heads show different results - what to do?
If the heads show different results, repeat the measurement after a few days. If the situation does not change, we recommend showing mole to a doctor.
NOTA app recommends using a large head, as it makes it easier to examine flat and/or large moles, as well as any suspicious spots on the skin. The small head is more sensitive and is suitable for measuring convex moles, which are often inflamed due to injuries caused, for example, by clothing.
Read more about the causes of inflammation of large moles in our blog: The reason is inflammation of the nevus
NOTA app recommends using a large head, as it makes it easier to examine flat and/or large moles, as well as any suspicious spots on the skin. The small head is more sensitive and is suitable for measuring convex moles, which are often inflamed due to injuries caused, for example, by clothing.
Read more about the causes of inflammation of large moles in our blog: The reason is inflammation of the nevus
"Red zone" - what to do next?
Don't panic! If you have no visible changes in the mole (we apply the ABCDE & Ugly Duckling rule), repeat the measurement in a month. If the device still shows "Red zone", make an appointment with a doctor.
There are many reasons why NOTA shows a "Red zone". And it's not necessarily right away cancer. For example: you won't consider that you have diabetes if the glucometer shows you the value of 10 at a one-time measurement?
You can read about the reasons why the device shows this result: NOTA writes "Red Zone".
There are many reasons why NOTA shows a "Red zone". And it's not necessarily right away cancer. For example: you won't consider that you have diabetes if the glucometer shows you the value of 10 at a one-time measurement?
You can read about the reasons why the device shows this result: NOTA writes "Red Zone".
Chess coloring result - what to do?
It is ok. Such a result may appear when measuring large moles.
If there is at least one "Red zone", then the mole is considered dangerous and requires observation. Repeat the measurement in a month - if the result does not change, consult a doctor.
If there is at least one "Red zone", then the mole is considered dangerous and requires observation. Repeat the measurement in a month - if the result does not change, consult a doctor.
The problem with the device - what to do?
FDA approved?
Yes.
The bioimpedance measurement method is approved by the FDA.
The bioimpedance measurement method is approved by the FDA.